Asian Agri is committed to responding quickly and constructively to any grievance raised against any of our own operations or our suppliers, and to report them publicly. We develop a robust grievance procedure to resolve all verifiable complaints and conflicts with all related stakeholders such as land conflicts, social conflicts, human right issues, labor issues, etc.
The procedure provides guidelines on handling grievances related to sustainability practices across our supply chain as well governance matters in our operations. The following grievance channels are available to support business transparency:
Aside from providing verification and feedback to any grievance raised, Asian Agri values feedback and inputs from our stakeholders as a constructive way to enhance supply chain transparency and assist in monitoring the progress of the implementation of our Sustainability Policy.
View our Grievance Update.